Crash Assist

Start your claim

Start your claim with one phone call

Call 1800 840 221 and talk to a real Sydney specialist right now. No forms, no waiting on a callback: you'll usually know where you stand before you hang up.

What happens when you call

  1. 1

    You call, a real person answers

    No offshore call centre: a Sydney specialist answers 1800 840 221 and listens to what happened.

  2. 2

    Eligibility confirmed

    We check the facts of your accident on the call and confirm whether you qualify, honestly and usually on the spot.

  3. 3

    Car and repairs arranged

    If you're eligible, we arrange a like-for-like replacement vehicle and book your repair in at our own repair facilities, before you hang up.

  4. 4

    We handle the rest

    Claim, paperwork, insurer calls and cost recovery: all managed by us from that first call, while you drive on.

  • No obligation. Calling costs nothing
  • No claim on your own policy in most cases
  • $0 out of pocket if you're eligible
  • Your details stay private. See our Privacy Policy

Outside our phone hours?

We're on the phone every day, 8:00am to 10:00pm. Call outside that window and leave a message, we'll call you back as soon as we're open.

Call 1800 840 221

or email info@crashassist.com.au any time