Our replacement vehicles
Replacement vehicles to keep your life moving
Like-for-like means the replacement matches the job your car does: the school run, the tools, the weekend away. Here are the classes we match eligible not-at-fault drivers against, delivered across Sydney.
- Like-for-like match
- Delivered to your door
- Arranged for eligible not-at-fault drivers
The vehicle classes we match against
Tell us what you drive and what your week looks like. We arrange the closest match, subject to availability.
Small & light cars
e.g. Toyota Corolla, Hyundai i30 or similar
City-friendly and easy to park: the right match for hatch and small-sedan drivers.
- Commuting
- City parking
- Low running costs
Sedans & mid-size
e.g. Toyota Camry, Mazda 6 or similar
Comfortable daily drivers with boot space for the family week.
- Daily commuting
- Family duties
- Highway trips
SUVs
e.g. Toyota RAV4, Mazda CX-5 or similar
The most requested class: higher seating, room for kids, prams and sport bags.
- Families
- School runs
- Weekends away
People movers & 7-seaters
e.g. Kia Carnival or similar
Seven seats or more, because a five-seat 'replacement' doesn't work for a seven-seat life.
- Big families
- Carpooling
- Team transport
Utes & 4x4s
e.g. Toyota HiLux, Ford Ranger or similar
Tradies keep working: tray or tub, dual-cab options and towing capability where needed.
- Trades & tools
- Towing
- Site access
Vans & commercial
e.g. Toyota HiAce or similar
Cargo space for couriers, trades and small business, so the accident doesn't stop the business.
- Deliveries
- Business use
- Bulky loads
Specific makes and models are examples only. Vehicles are matched by class and capability, subject to availability at the time of hire.
How like-for-like matching works
The principle is simple: a not-at-fault driver should be put back, as near as possible, in the position they were in before the crash. Drive a dual-cab ute for work? A tiny hatch doesn't put you back. A dual-cab does. That's the standard we match to, and it's the standard the courts have repeatedly recognised for replacement vehicles.
When you call, we ask what you drive, what it's used for and who's in it. Then we arrange the closest available class match, deliver it to your home, work or repairer, and time it with your repair so you're never stranded, and never juggling two cars either.
Vehicle questions
Will I get the exact same car as mine?
Not necessarily the same badge. The match is by class and capability: size, seats, drivetrain and what the vehicle is used for. What like-for-like really means explains the standard in detail.
What does the replacement vehicle cost me?
For eligible not-at-fault drivers: no hire charges, no bond and no excess. Costs are recovered from the at-fault party's insurer. You cover your own fuel and tolls, as you would in your own car.
How quickly can a vehicle be delivered?
Replacement vehicles may be arranged for eligible not-at-fault drivers, subject to liability being accepted and eligibility requirements being met. We cover Greater Sydney, subject to availability. Time-critical? Say so when you call and we'll prioritise accordingly.
Can I request something specific, a tow bar, baby seat anchor points, an automatic?
Tell us what you need when we're matching. Requirements like automatic transmission or anchor points are common and usually accommodated; anything unusual we'll confirm before delivery.
How long do I keep the vehicle?
For the reasonable period your car is under repair, or to settlement for a write-off. Here's how that's assessed.
Related services & reading
Tell us what you drive. We'll match it.
Like-for-like replacement vehicles for eligible not-at-fault drivers, delivered Sydney-wide.
Subject to eligibility, availability and our hire agreement.